Casino Of Dreams Terms & Conditions
These Terms and Conditions govern access to and use of the Casino Of Dreams website, games, payment services, promotions and related features. By creating an account or using the services, you confirm that you have read and understood these Terms and agree to comply with them.
These Terms should be read together with any specific promotion rules, privacy information and other notices displayed on the Casino Of Dreams website. If you do not agree with any part of these Terms, you must not register or continue to use the services.
Acceptance of Terms
By opening an account, depositing funds, placing a wager or otherwise using Casino Of Dreams, you enter into a legally binding agreement with the operator of the website. These Terms apply to all visitors and account holders, whether accessing the services through a computer, mobile device or another supported platform.
Additional rules may apply to particular games, payment methods or promotional campaigns. Where additional rules conflict with these Terms, the specific rules will apply only to the relevant game, payment method or promotion.
Eligibility
Casino Of Dreams is available only to individuals aged 18 or over. You must meet the minimum legal age and any other applicable requirements in the place where you are located. We may request evidence of age at any time.
You are responsible for checking that online gambling is permitted where you live and for ensuring that your use of the services complies with applicable laws. Casino Of Dreams may restrict access from certain locations or refuse registration where access cannot be provided appropriately.
Account Registration
You may hold only one personal account unless Casino Of Dreams gives written permission for an exception. Information supplied during registration must be accurate, complete and kept up to date. You must promptly correct any information that changes.
Your login details are personal to you. You must keep your password and other security information confidential and notify Casino Of Dreams if you suspect that your account has been accessed without permission. You remain responsible for activity carried out through your account unless you have reported the issue promptly and the circumstances show that you were not at fault.
Accounts must not be opened on behalf of another person, operated for another person or used to conceal the identity of the actual user. We may decline an application where registration details cannot be verified or where an account presents a compliance or security concern.
Verification
Casino Of Dreams may carry out identity, age, payment, address and source of funds checks. These checks may take place before or after registration and may be required before withdrawals or continued access are approved.
You agree to provide documents that are genuine, current and readable within the timeframe requested. We may suspend relevant account activity while checks are pending. If information is false, incomplete or inconsistent, we may cancel transactions, close the account or take other appropriate action.
Deposits
Deposits must be made using a payment method in your name or one that you are authorised to use. Third-party deposits may be rejected or returned after appropriate checks. The available payment methods, processing times and any applicable limits are displayed on the website and may change.
You should confirm each transaction before submitting it. Funds are credited only when received and recorded by Casino Of Dreams. We are not responsible for delays caused by banks, card issuers, payment providers, technical interruptions or incorrect payment details.
You must not deposit funds for the purpose of supporting unlawful activity, avoiding account controls or transferring money to another person. Casino Of Dreams may decline a deposit, request further information or return funds where a transaction cannot be accepted safely or lawfully.
Withdrawals
Withdrawal requests are subject to account verification, applicable game rules and any relevant promotion conditions. Withdrawals will normally be returned to an approved payment method linked to you. We may ask for additional information before releasing funds.
Processing times can vary according to the method selected and the checks required. You are responsible for providing accurate payment details. A request may be cancelled if you ask us to do so before processing, if the requested method is unavailable or if the account is subject to a legitimate review.
Any balance resulting from reversed payments, chargebacks, fraud, technical error or a breach of these Terms may be withheld or recovered. Casino Of Dreams does not guarantee a particular processing time where external providers are involved.
Bonuses
Promotions are available only to eligible customers and may be subject to separate rules covering expiry dates, qualifying deposits, wagering requirements, maximum winnings, game contributions and withdrawal restrictions. You should review those rules before opting in or using a bonus.
Unless stated otherwise, promotional benefits are limited to one offer per person, household, device, payment method and relevant connection. Casino Of Dreams may remove a bonus or related winnings where an offer has been obtained through duplicate accounts, misleading information or activity designed to manipulate the promotion.
We may amend or end a promotion in accordance with its published terms. Any remaining qualifying balance will be handled under the relevant promotion rules and applicable requirements.
Acceptable Use
You must use Casino Of Dreams honestly, responsibly and for personal entertainment. You agree to provide truthful information, follow game instructions and comply with reasonable security or verification requests.
- Use the website only through authorised methods and supported software.
- Protect your account credentials and devices from unauthorised access.
- Check transactions and account activity regularly.
- Report suspected errors, security incidents or unauthorised transactions without undue delay.
- Respect technical limits, promotional conditions and any account controls you have selected.
Prohibited Activities
You must not use Casino Of Dreams to commit fraud, launder money, evade restrictions or engage in any unlawful conduct. You must not interfere with the operation or security of the website or attempt to gain an unfair advantage.
- Using bots, automated software, scripts, scraping tools or other unauthorised systems.
- Exploiting software faults, pricing errors, payment errors or game irregularities.
- Colluding with other customers, manipulating outcomes or abusing game mechanics.
- Using stolen, compromised or unauthorised payment instruments.
- Creating multiple accounts to obtain benefits or avoid account controls.
- Introducing malicious code or attempting to access restricted systems or data.
Where prohibited activity is suspected, Casino Of Dreams may restrict access, void affected activity, withhold funds pending review or close the account. Any action will be considered in light of the available information and applicable requirements.
Intellectual Property
Casino Of Dreams and its licensors retain the rights in the website, branding, text, graphics, software, game content and other materials made available through the services. You may use these materials only for personal, non-commercial use while accessing the website lawfully.
You must not copy, reproduce, modify, distribute, publish, sell, reverse engineer or create derivative works from any part of the services without prior written permission. Nothing in these Terms transfers ownership of intellectual property to you.
Limitation of Liability
Casino Of Dreams aims to provide a reliable service but cannot promise that the website, games or payment features will always be available, uninterrupted or free from errors. Access may be affected by maintenance, connectivity problems, third-party providers, device issues or events outside our reasonable control.
To the extent permitted by applicable law, Casino Of Dreams is not responsible for losses caused by your failure to protect account details, incorrect information, unauthorised access resulting from your actions, or use of unsupported equipment or software. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud or other protected rights.
Account Suspension
We may suspend, restrict or close an account where there is a suspected breach of these Terms, failed verification, unusual activity, payment concern, technical issue or legal or security reason. We may also take action where continued access could expose Casino Of Dreams or others to risk.
When an account is closed, you must stop using the services. Subject to any investigation, chargeback, breach or legal restriction, valid funds may be returned through an appropriate payment method after required checks are completed. Closing an account does not remove obligations that arose before closure.
Privacy
Casino Of Dreams processes personal information in accordance with its privacy information and applicable data protection requirements. Information may be used to operate the account, process transactions, provide support, verify identity and age, prevent fraud, meet compliance obligations and improve the services.
You should ensure that contact and identification information remains accurate. Further details about the types of information collected, retention practices and your available rights are provided in the relevant privacy notice on the website.
Responsible Gambling
Gambling should remain an enjoyable leisure activity and should not be treated as a way to solve financial problems. Only wager money you can afford to lose, set personal limits and take regular breaks. You should never gamble under pressure or chase losses.
Casino Of Dreams provides account controls and support options where available, which may include deposit limits, time reminders, reality checks, temporary breaks and self-exclusion. If gambling is becoming difficult to control, use the available controls and seek independent assistance from an appropriate support organisation.
We may refuse requests to reopen an account or remove a restriction where doing so would conflict with responsible gambling measures or information previously provided by you.
Amendments
Casino Of Dreams may update these Terms to reflect changes to the services, promotions, security practices or applicable requirements. The current version will be made available on the website, with the effective date updated when appropriate.
Where a change is significant, we will take reasonable steps to bring it to your attention. Continuing to use the services after updated Terms become effective indicates acceptance of the revised wording. If you do not agree, you should stop using the services and contact us about any valid remaining balance.
Contact Information
For questions about these Terms, account access, verification, transactions or responsible gambling controls, contact Casino Of Dreams through the support details published on the website. You can reach the customer support team at [email protected].
When contacting us, provide enough information for us to identify your account, but do not send your password or complete payment credentials. We may ask security questions or request verification before discussing account-specific matters.
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